Reviews

We loved the friendly, relaxed atmosphere...really loved that there were no high pressure sales tactics. Just friendly people ready to help!

And we... read moreWe loved the friendly, relaxed atmosphere...really loved that there were no high pressure sales tactics. Just friendly people ready to help!

And we love the love seat...perfect for our place! hide

Found exactly what I needed and got excellent service from Bill. Will definitely shop here again!

Purchased a 7 pc sectional in 2018. Had a recliner pc break. Wouldn't recline. Called to get the part to repair and the furniture shack went above an... read morePurchased a 7 pc sectional in 2018. Had a recliner pc break. Wouldn't recline. Called to get the part to repair and the furniture shack went above and beyond. They had the part ordered...AND literally helped me install it. Thank you Mark, Bill, and the gal that initially took my call. Everyone there was fantastic. Great customer service. Definitely would recommend Go Cowboys! hide

Great store with cool furniture options. Violeta was super nice and helpful with finding what I needed and organizing delivery!

We have been to tons of furniture stores, and this was hands down the best customer service we have experienced. Bill was extremely helpful, and gave ... read moreWe have been to tons of furniture stores, and this was hands down the best customer service we have experienced. Bill was extremely helpful, and gave us the perfect amount of attentiveness. The furniture is priced really well and there are lots of different styles/options. 10/10 recommend checking them out ! hide

Great experience! The lady that helped me find my furniture was super helpful and knowledgeable, she went above and beyond in helping me. The furnitur... read moreGreat experience! The lady that helped me find my furniture was super helpful and knowledgeable, she went above and beyond in helping me. The furniture was delivered same day which was very convenient, I work crazy hours during the weekday and she was able to call and negotiate with the delivery people they do business with to schedule a weekend delivery. They came and installed my furniture and they were very professional. I'm very happy with my purchase. hide

We came to look around for a dinning room and mark greet us at the door very friendly great customer service his super awesome we ended up with dinner... read moreWe came to look around for a dinning room and mark greet us at the door very friendly great customer service his super awesome we ended up with dinner sofá set recliners and bar stool set it's a one stop furniture highly recommended hide

Violetta was very nice she helped us alot. She was very kind. The Furniture Shack is very nice. The employees are super nice. Great place.

Bill was super helpful, knowledgeable and very friendly. Thanks Bill!

Recently purchased a mattress, bed frame, and a mattress cover here. Customer service was great and super helpful! I’m very indecisive so I appreciate... read moreRecently purchased a mattress, bed frame, and a mattress cover here. Customer service was great and super helpful! I’m very indecisive so I appreciate the patience Bill and Violeta had with me. Justin was also very friendly and helpful as he loaded the truck with all my stuff. Great furniture store and friendly staff! Will definitely purchase from here again. Recently purchased a mattress, bed frame, and a mattress cover here. Customer service was great and super helpful! I’m very indecisive so I appreciate the patience Bill and Violeta had with me. Justin was also very friendly and helpful as … More hide

Thanks Bill it’s always great to do business with you. You always make it easy for me. Not the first time doing business with you and won’t be the las... read moreThanks Bill it’s always great to do business with you. You always make it easy for me. Not the first time doing business with you and won’t be the last. Thank you Loretta hide

Bill was super helpful. We didn't find anything we needed, but a lot of things we wanted. -J Bill was super helpful. We didn't find anything we needed... read moreBill was super helpful. We didn't find anything we needed, but a lot of things we wanted. -J Bill was super helpful. We didn't find anything we needed, but a lot of things we wanted. … More hide

Very friendly and non pushy environment…Bill was great to work with and extremely helpful will definitely be back #supportsmallbusinesses

Friendly and very accommodating service with great prices. Also lug delivery was awesome

Service was great such kind and engaging sales folks. Inside was clean and inviting we will continue to do our furniture shopping at The Furniture Sh... read moreService was great such kind and engaging sales folks. Inside was clean and inviting we will continue to do our furniture shopping at The Furniture Shack. hide

Friendly staff, had a loveseat in stock we were ready to take home and a quick check out. Thank you Violeta for the good experience. 🙂

Violeta and Bill were so helpful and kind! Great service

Very helpful and knowledgeable. Not pushy at all. Great quality. Bill helped us and was great.

Nice selection of items

We are very happy with our new sofa! Falica was extremely helpful and fun to work with. We would highly recommend this store.

Friendly and professional. Great price!

I found The Furniture Shack in an article after looking up places to shop for furniture in Portland. It did not disappoint! I was immediately greeted ... read moreI found The Furniture Shack in an article after looking up places to shop for furniture in Portland. It did not disappoint! I was immediately greeted when I walked in the store. The staff was great! Bill helped me find a bed, a mattress, a couch, and a rug. The showroom had plenty of options. They had to order an item, so I had to wait a week - but that seems pretty normal. The rest of the team was also very helpful - (Violetta, Emma, and Justin - think I got the names right) I had to use the 3rd party delivery fee $125 - but I had 4 items. They delivered today on time with text prompts to notify arrival. Thanks Bill and Team! hide

Great customer service, super helpful, quick and easy, we had been to other furniture stores and definitely not like how pushy some are, was RECOMMEND... read moreGreat customer service, super helpful, quick and easy, we had been to other furniture stores and definitely not like how pushy some are, was RECOMMENDED by a Coworker 10/10 definitely coming back soon hide

Every once in a while you can be lucky enough to come across a hidden away gem. That's how I feel about The Furniture Shack. I've worked in the buil... read moreEvery once in a while you can be lucky enough to come across a hidden away gem. That's how I feel about The Furniture Shack. I've worked in the building right behind them for a number of years, but had never been to the store to see their inventory.
After looking all over Portland for a new recliner and finding nothing reasonably priced that I liked I took a short walk over to their store and I'm so glad I did!
Bill was most helpful and very knowledgeable. No high pressure or "salesman" vibe coming from him.
I've had the chair at home for over a week and I couldn't be happier with my purchase.
If you need something new in furnishings that doesn't look like everyone else's, give them a try.
You won't be sorry. hide

Thank you for outstanding service in helping me find a perfect, small dining table within my budget for the little furnished apartment I rent to trave... read moreThank you for outstanding service in helping me find a perfect, small dining table within my budget for the little furnished apartment I rent to travel nurses! The bistro table I purchased is good quality, nice-looking and sturdy. Thanks again for your help! hide

Great service found the bunk bed for the kids and easy transaction thank you guys definitely be recommending more people

The staff is friendly and helpful while leaving space for you to browse around. They were supportive in helping me find just the right dining table. I... read moreThe staff is friendly and helpful while leaving space for you to browse around. They were supportive in helping me find just the right dining table. I would love to shop here again. hide