Stellar Customer Service. It’s What We Do.


layawayIt’s Free! There are no interest fees, setup fees or storage fees. You put down what you want, you pay every two weeks what you want, and take it home when you want. All we ask for is a 2 week notice prior to pickup. We also allow you as the consumer to change up items if you find something different than what you originally selected. On top of that, we also offer a 10 day refund on your initial layaway deposit if you decide against it. Anything after 10 days is a merchandise credit. You’re the boss!


easy financing provided by The Furniture Shack Serving Portland OR Vancouver WAWe offer 6 month interest free financing under $1000 and 12 months for anything over $1000. Our interest free financing has flexible payment plan options to make it convenient to you!


Same Day Delivery Service offered by The Furniture Shack serving Portland OR Vancouver WAThe Furniture Shack provides same day delivery or will schedule it at your day of preference. We understand that you might be moving, closing on a new home, or need to rid your current home of merchandise that has been purchased previously. You pick the date and we will make it happen! Call for details.


militaryThank you to our service men and women for the sacrifices that you give and have given! As a family owned business and having military service in our family, we know what those sacrifices are. We offer an additional 5% on our already discounted products. Wish we had more room, but our prices are already discounted vs other retailer establishments. Clearance items or sale items do not apply. Again, THANK YOU for what you do for this great country!


The Furniture Shack Service Guarantee serving Portland OR Vancouver WA

We guarantee that at The Furniture Shack not only will you receive quality products and discounted prices, but you won’t have 4-6 week typical wait times like most other furniture retailers. We have immediate availability on 90% of our products as we receive weekly shipments. Furthermore, you and your appreciated business will be respected not just at the point of sale, but after. Anyone can take your money for a sale, but what happens afterwards is where we differ from most.


warrantyAll manufacturers offer product warranties and we offer extended warranties on all products. The great thing about the warranty process is if a warranty issue does arise, we handle all issues at the store level for the customer and don’t push our customers to the manufacturer. We’re consumers 1st and retailers 2nd. We’re all too familiar with that other process! No thanks!!

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